If you are a Sage 50 2019 user and you have come across the issue where your Sage software has stopped working, the first thing that you would have to understand is the reason behind encountering this malfunction. This way you would be able to troubleshoot the issue efficiently. When you face this problem, you would see the message ‘Sage 50 Accounting has stopped working’ or ‘Sage 50 has stopped working’. This error may also be displayed as ‘System error 21’. When you come across such an issue, you would have the option of contacting the Sage customer care number to avail more information regarding the matter.
When you face this issue, there could be some likely outcome of this issue as well. When you encounter this issue, the malfunctions that you would have to face are as given below:
The common issues that cause the error of Sage 50 2019 not working are as given below:
You would have to close all the programs which are running and then restart your system to check whether Sage is working or not. If you see that the software isn’t functioning then move to the next step.
You can try and make a sample company check the functioning of the Sage Accounting software.
You would have to use your Admin Credentials to sign-in to your Windows and then check whether the problem is still there or not.
If you are using the Sage 50 US Edition:
If you find that the issue still prevails, follow the given steps:
If you find yourself incompetent in solving this issue on your own, the best option that you would have is to contact the Sage technical support number. They would give you the best alternative solutions.